APIFS - Seminar+Webinar

Jan Topic: AI Business Risk Management

How Managers Govern AI Quality to Protect Customer Trust

A recent incident at Deloitte Australia, where AI-generated errors in a government report led to client refunds, highlights how unchecked AI quality can quickly become a trust and reputational risk.

This seminar introduces the AGEL model, a practical management framework that helps executives scale AI with governance, accountability, and quality assurance.

Key Learnings

Govern AI quality with clarity using the AGEL framework instead of ad-hoc controls and manual review.
Protect trust while gaining efficiency by defining where AI is allowed, forbidden, and “good enough.”
Lead AI confidently as a manager by embedding AI quality into everyday governance, decision-making, and team accountability.

Why This Seminar Is Unique

It makes AI risk visible before customers feel it.
It replaces blind scaling with disciplined control.
It enables executives to make faster, higher-confidence decisions with AI.

Seminar
Cantonese 1
+ Interactive Group Discussion

Jan 21（Wed）
3:00p.m.-5:30p.m.(GMT +8)
HKPC, Kowloon Tong, Hong Kong

Webinar
Cantonese 2

Jan 26（Mon）
10:00a.m.-11:30a.m.(GMT +8)
Online at Zoom Platform

Webinar
English

Jan 26 (Mon)
3:00p.m.-4:30p.m.(GMT +8)
Online at Zoom Platform

Webinar
Cantonese 3

Feb 10（Tue）
3:00p.m.-4:30p.m.(GMT +8)
Online at Zoom Platform

Host and Speaker

Dr. Mark Lee (Mark Sir)
Research Director
Asia Pacific Institute for Strategy
He has over ten years of research and teaching experiences at the university. His areas of research cover strategy and operations management. He is currently the Research Director at Asia Pacific Institute for Strategy. He was invited by leading associations as speakers including American Chamber of Commerce, Association of International Accountants, Brand Development Council, The Chinese Manufacturers’ Association of Hong Kong, Federation of ASEAN Accounting Firms, Federation of Hong Kong Industries, GS1, Hong Kong Chamber of Insurance Intermediaries, Hong Kong Exporter Association, Hong Kong Science Park, Society of Registered Financial Planners, etc.

To Register

This event is free of charge and your company is cordially invited to join us.
By Email: Attach and send business card image to seminar@apifs.online and highlight your prefer session.
By Fax: Send the business card of each participant to 3016 9840 and write down the preferred session on the fax.
For inquiry, please call 3970 1839

Background

Executive Study Group has become a monthly gathering for over a thousand executives in each month, with an aim to facilitate knowledge sharing and networking among academics and senior executives.

Referral and Group Participation

If your company finds this topic is helpful to your colleagues, it can forward this email to them.
To strengthen its teamwork, your company can form a small group of colleagues to join together.
Each colleague needs to email/fax a business card for registration as well.

Australia: +61 3 9015 4991

Singapore: +65 6850 5067

Hong Kong: +852 3970 1828

Email: cs@apifs.net